Glossary of Billing Terms
Mass-calling service that allows strawpolls, recorded announcements and
live interactive conversation. Also known as pay-per-call.
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Americans With Disabilities Act
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Electronic payment of your BellSouth bill from your financial institution.
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Provide network access for long distance and local calling.
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Any one of the 22 operating companies created by a court-ordered AT&T
divestiture.
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Enables you to transfer your BellSouth bill balance every month and charge
your long distance telephone calls to your card. You can also charge retail
purchases and transfer other credit card balances to your BellSouth Small
Business VISA. For details on great cash back benefits, call 1-888-472-8472.
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Date that transactions are no longer processed against your account in preparation
for the new bill.
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Identifies your account for billing purposes. It is printed on your bill and
usually consists of your area code, telephone number, and your unique customer
code.
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Charge that applies when your call is completed by directory assistance.
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Charge that appears on a per call basis for using directory assistance.
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Date when payment of the total charge for services is past due.
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Three-digit code immediately following your telephone number in the upper
right-hand corner of your BellSouth bill.
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Optional advertising items included in the white and/or yellow pages of the
BellSouth telephone directory. Charges apply to items such as bold listings,
trademarks and display ads.
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If applicable in your state, directory assistance charge is a cost for providing a telephone number. It is included under the “Other Charges and Credits” portion of the bill.
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Enables a caller to dial 911 to connect to a Public Safety Answering Point
for emergency assistance without a charge. Call your municipality for any
questions concerning the charge.
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Federal Communications Commission.
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Charge not only covers the cost for network access allowing customers to make
local and long distance calls, it also enables the Bell Operating Companies
to recover some of the cost of equipment and facilities maintenance. Customers
are billed one FCC Charge per line each month.
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Enhancement to a product. A product may have one or more features.
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May apply if you pay your BellSouth bill after your bill due date. The late
payment charge varies by state.
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Applies if you subscribe to a product and/or service which is billed based
on usage rather than a flat amount.
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It is your 10-digit telephone number.
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Provides for maintenance and repairs of inside wiring associated with basic
service.
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BellSouth® MemoryCall® Mailbox Usage Charge
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Applies for each additional minute above the allocated minutes shown on your
bill. Usage is based on the time required for delivery and retrieval of messages.
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The number of free directory assistance calls allowed by each state.
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Offers customers a discounted monthly rate when two or more optional features
are selected. Also called Multiple Feature Discount. Not offered in all states.
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Charges not controlled by the FCC or your state public utilities regulatory
agency. An example is 900 calls.
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Not necessary to provide network access for long distance and local calling.
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Charges for products and services provided by companies other than BellSouth.
Charges for BellSouth Internet Services may appear in this bill section.
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Special code that is required to gain access to a program, Web site, or other
computer resource. It is designed to restrict information to certain people.
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Payment for BellSouth charges are to be made in US currency or written against
financial institutions in US funds.
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Any billable entity that the company offers to a customer. This includes leased
and sold items.
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Governs, at the state level, the regulated network products and services provided
by communication companies.
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Governed by your state public utilities regulatory agency and billed by BellSouth.
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The lower portion of the BellSouth bill which can be separated at the perforation
and returned with your payment in the envelope provided. Please do not fold
or staple your remittance stub. This could delay payment processing.
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Any billable entity that the company offers to a customer.
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State Public Utilities Regulatory Agency
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Governs at the state level the regulated network products and services provided
by communication companies.
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Telecommunications Access System Act Surcharge
Telecommunications Relay Service Charge
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Ordered by the Public Service Commission to fund the relay service for hearing/speech-impaired
customers. Depending on your state, this charge is also known as Compliance
with the Americans With Disabilities Act or Telecommunications Access System
Act Surcharge.
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